FrequentlyAskedQuestions

In order to best serve you, we’ve rounded up the most common questions and comments that come through our inbox and done our best to answer them as thoroughly as we can right here. If you still have a question that we haven’t answered here, please feel free to drop us a line. We’ll do our best to respond as quickly as possible.

BloggingBasics

What is a blog? How can a blog enhance my business website?

Charity&Donations

Do you offer discounts for non-profits?
Will you build me a huge site for free?
Will you donate a prize or sponsor our charity event?

DesignProcess

Can I manage my own site after you finish?
How long does it take to build a website?
What is this Design Process you keep talking about?
Will we be done soon? Are we done? Huh? Huh? Are we?

GeneralQuestions

How long does it take to build a website?
I want a web site. Where do I begin? What do I need to know?
What is a blog? How can a blog enhance my business website?
What is Site Migration? Exporting? Importing? Huh?
Why does your site look all crazy?
You're always booked! Why don't you hire more people already?! JEEZ!

Illustration&StockImagery

We want illustrated characters like yours. How does that work?

Maintenance&TechSupport

Can we hire you for maintenance on our existing site? What about just an upgrade?
I can't get to my website! The sky is falling! HELP!

MoxiePolicy

Can I call you anytime? Like right now? Or perhaps at 11pm on a Saturday night?
Can we hire you for maintenance on our existing site? What about just an upgrade?
I can't get to my website! The sky is falling! HELP!
My dog ate my website. Can I have all my files from four score and seven years ago?
My sister's hairdresser's cousin's goldfish just died. Can I have my deposit back?
Will you build me a huge site for free?
Will you build us a huge site for in exchange for a link on our site?
Will you come to my office? Let's meet over lunch!
You're always booked! Why don't you hire more people already?! JEEZ!

Pricing

Do you offer discounts for non-profits?
How much do you charge for a personal blog design?
How much does a website cost?
I don't see what I need in your packages. Can you still give me a quote?
I'm a small business, so I'd like a website and a blog. How much for that?
What if I want a template or a theme? What if I want to install it myself?
What if I want to blog professionally or make my blog my business? Is there a package for that?
Will you build me a huge site for free?
Will you build us a huge site for in exchange for a link on our site?

Timeline

Can you start right now? I want my site up tomorrow.
How long does it take to build a website?
Will we be done soon? Are we done? Huh? Huh? Are we?
You're always booked! Why don't you hire more people already?! JEEZ!

RandomFAQs

Howmuchdoyouchargeforapersonalblogdesign?

A personal blog is the most popular form of blog on the Internet.  Often it is written from a first-person perspective, usually providing insight into the blogger’s everyday life or on a genre-specific topic.  For our purposes, any blog authored by one individual for non-commercial or non-professional reasons falls under the personal blog category.  Group blogs (2 or more authors) may also be covered under the “personal blog” heading, though additional site needs required to accommodate more than one author may increase your estimate.

If your blog consists of more than one blog, receives high traffic and offers generous advertising (i.e. not just Google ads, but BlogAds, Federated Media or any other commercial advertising) we usually consider this a Pro Blog.  Blogs that receive high traffic and make advertising a priority require more consideration and work that a pleasure blog. If your blog goes outside of the usual blog structure outlined here, it will increase your estimate.

You’realwaysbooked!Whydon’tyouhiremorepeoplealready?!JEEZ!

Because then you wouldn’t be getting us, darlin’. cheese 

We like being a small design firm. We’re control freaks like that. We’re not looking to take over the world (only like, a third. OK, half.), we just want to produce fun, creative design for wonderful people who aren’t looking for the same stinky ol’ templates.  If you’re looking for an assembly line of crap on command, you’ve come to the wrong place.

This isn’t to say we won’t be hiring some assistants or contracting with developers at some point in the future.

Doyouofferdiscountsfornon-profits?

Depending on the availability of your designer, we can work with a modest budget. You might not be able to get everything on your website wishlist, but we can certainly try to work within your budgetary restrictions. If we cannot, we’ll tell you straight away. We’re not here to yank your charitable chain.