FrequentlyAskedQuestions

In order to best serve you, we’ve rounded up the most common questions and comments that come through our inbox and done our best to answer them as thoroughly as we can right here. If you still have a question that we haven’t answered here, please feel free to drop us a line. We’ll do our best to respond as quickly as possible.

Willyouholdadesign?Whataboutrefunds?

You are welcome to email us with any questions about your desired Femmeplates™, but please know we will not hold any designs. It’s first come-first served.

Once a design is purchased at Exclusive Level, either for “markup only” or Wordpress theme, it is no longer available for non-exclusive sale and vice versa.  Your purchase must be made

in full via Paypal, where you can use a major credit card, electronic check or of course, your own Paypal account.

Within one business day you will receive confirmation of your order from Paypal, a confirmation email directly from the designer, including any questions and then your design will be sent to development.  There are NO refunds once the design has gone to development, so please make sure you are… well, sure!  We are still working on implementing our extended e-commerce features, so if for some reason someone has purchased your desired Femmeplate™ ahead of you, your money will be refunded as soon as we are made aware of it.