In order to best serve you, we’ve rounded up the most common questions and comments that come through our inbox and done our best to answer them as thoroughly as we can right here. If you still have a question that we haven’t answered here, please feel free to drop us a line. We’ll do our best to respond as quickly as possible.
What's the Difference Between Categories and Tags?
Will you build me a huge site for free?
Will you donate a prize or sponsor our charity event?
How long does it take to build a website?
What is this Design Process you keep talking about?
What tools or software do you use to design and build websites?
Will we be done soon? Are we done? Huh? Huh? Are we?
I want a web site. Where do I begin? What do I need to know?
What is a blog? How can a blog enhance my business website?
What is Site Migration? Exporting? Importing? Huh?
Why does your site look all crazy?
You're always booked! Why don't you hire more people already?! JEEZ!
I can't get to my website! The sky is falling! HELP!
Can we hire you for maintenance on our existing site? What about just an upgrade?
I can't get to my website! The sky is falling! HELP!
My dog ate my website. Can I have all my files from four score and seven years ago?
My sister's hairdresser's cousin's goldfish just died. Can I have my deposit back?
What tools or software do you use to design and build websites?
Will you build me a huge site for free?
Will you build us a huge site for in exchange for a link on our site?
Will you come to my office? Let's meet over lunch!
You're always booked! Why don't you hire more people already?! JEEZ!
Do you offer discounts for non-profits?
How much does a website cost?
Is there an additional charge to pay by credit card?
Will you build me a huge site for free?
Will you build us a huge site for in exchange for a link on our site?
How long does it take to build a website?
What's the bottom line? How do I get on your schedule?
Will we be done soon? Are we done? Huh? Huh? Are we?
You're always booked! Why don't you hire more people already?! JEEZ!
Because then you wouldn’t be getting us, darlin’. 
We like being a small design firm. We’re control freaks like that. We’re not looking to take over the world (only like, a third. OK, half.), we just want to produce fun, creative design for wonderful people who aren’t looking for the same stinky ol’ templates. If you’re looking for an assembly line of crap on command, you’ve come to the wrong place.
This isn’t to say we won’t be hiring some assistants or contracting with developers at some point in the future.
Believe us, when we’re finished, you’ll be the first to know. We can’t wait to unveil your new design! You’re in very capable hands. Now please sit back and quit antagonizing your brother. Don’t make us pull this website over!
This depends on the project. Each website is unique and may require more or less time to build. Factors such as how quickly you communicate with your designer about design decisions and how well you express your wishes can influence the final timeline. Building a site is an exact process, so once your design is finalized, the site still needs to be coded, implemented and tested. This process can take anywhere from 2 weeks to 2 months depending on the size of the site and the availability of your designer.
