In order to best serve you, we’ve rounded up the most common questions and comments that come through our inbox and done our best to answer them as thoroughly as we can right here. If you still have a question that we haven’t answered here, please feel free to drop us a line. We’ll do our best to respond as quickly as possible.
What's the Difference Between Categories and Tags?
Will you build me a huge site for free?
Will you donate a prize or sponsor our charity event?
How long does it take to build a website?
What is this Design Process you keep talking about?
What tools or software do you use to design and build websites?
Will we be done soon? Are we done? Huh? Huh? Are we?
I want a web site. Where do I begin? What do I need to know?
What is a blog? How can a blog enhance my business website?
What is Site Migration? Exporting? Importing? Huh?
Why does your site look all crazy?
You're always booked! Why don't you hire more people already?! JEEZ!
I can't get to my website! The sky is falling! HELP!
Can we hire you for maintenance on our existing site? What about just an upgrade?
I can't get to my website! The sky is falling! HELP!
My dog ate my website. Can I have all my files from four score and seven years ago?
My sister's hairdresser's cousin's goldfish just died. Can I have my deposit back?
What tools or software do you use to design and build websites?
Will you build me a huge site for free?
Will you build us a huge site for in exchange for a link on our site?
Will you come to my office? Let's meet over lunch!
You're always booked! Why don't you hire more people already?! JEEZ!
Do you offer discounts for non-profits?
How much does a website cost?
Is there an additional charge to pay by credit card?
Will you build me a huge site for free?
Will you build us a huge site for in exchange for a link on our site?
How long does it take to build a website?
What's the bottom line? How do I get on your schedule?
Will we be done soon? Are we done? Huh? Huh? Are we?
You're always booked! Why don't you hire more people already?! JEEZ!
Nope. No, we sure won’t. That is, unless you are offering to pay all of our bills for a year. 
Then we might consider it. While we’d love to be able to offer free services, be it “just a quickie” or a full-blown site, we just can’t keep a roof over our heads doing so. If you are a current or prospective client, we are happy to answer any questions you may have. But, if you’re looking to see how much friendly assistance you can get for free, please keep on truckin’.
Whether you realize it or not, what you’re asking for is called “spec work” (short for ‘speculative’) and we don’t jive with that. If you’re seeking an experienced designer with integrity, you shouldn’t jive with “spec” either. We encourage you to read more about spec work and learn why it’s the design industry equivalent of flatulence at a dinner party.
If you were expecting magic or fairy dust, we don’t blame you, but we’re sorry to disappoint. 
We’re old friends with the Adobe Creative Suite, which includes Photoshop and Illustrator, our two main tools.
For development of HTML and CSS, once in a while, one of us will bust out an old basic text editor like Homesite, but most of the time we write our markup with plain ol’ Notepad. Neither of us uses Dreamweaver, Frontpage or anything like that. In fact, we avoid them at all costs. It just bloats the code like bad PMS. We like to keep it simple.
To manage the content on our websites, we use a variety of blog platforms, content management and services, but our favorites are Wordpress and Expression Engine.
For hosting, we like HostMonster and Hosting Matters, but there are others listed in the FAQ sidebar that you might prefer.
That’s about it!
While that sounds delightful and we could really go for a salad, unless you’re in San Diego, CA or Palm Beach, FL, chances are slim that we will be canoodling over breadsticks at the local Olive Garden. But, never fear! We’re quite skilled with this newfangled email thing. A few notes back and forth and we’ll have your new site live in two shakes. First time? We’ll be gentle.
