FrequentlyAskedQuestions

In order to best serve you, we’ve rounded up the most common questions and comments that come through our inbox and done our best to answer them as thoroughly as we can right here. If you still have a question that we haven’t answered here, please feel free to drop us a line. We’ll do our best to respond as quickly as possible.

BloggingBasics

What is a blog? How can a blog enhance my business website?
What's the Difference Between Categories and Tags?

Charity&Donations

Do you offer discounts for non-profits?
Will you build me a huge site for free?
Will you donate a prize or sponsor our charity event?

DesignProcess

Can I manage my own site after you finish?
How long does it take to build a website?
What is this Design Process you keep talking about?
What tools or software do you use to design and build websites?
Will we be done soon? Are we done? Huh? Huh? Are we?

GeneralQuestions

How long does it take to build a website?
I want a web site. Where do I begin? What do I need to know?
What is a blog? How can a blog enhance my business website?
What is Site Migration? Exporting? Importing? Huh?
Why does your site look all crazy?
You're always booked! Why don't you hire more people already?! JEEZ!

Illustration&StockImagery

We want illustrated characters like yours. How does that work?

Maintenance&TechSupport

Can we hire you for maintenance on our existing site? What about just an upgrade?
I can't get to my website! The sky is falling! HELP!

MoxiePolicy

Can I call you anytime? Like right now? Or perhaps at 11pm on a Saturday night?
Can we hire you for maintenance on our existing site? What about just an upgrade?
I can't get to my website! The sky is falling! HELP!
My dog ate my website. Can I have all my files from four score and seven years ago?
My sister's hairdresser's cousin's goldfish just died. Can I have my deposit back?
What tools or software do you use to design and build websites?
Will you build me a huge site for free?
Will you build us a huge site for in exchange for a link on our site?
Will you come to my office? Let's meet over lunch!
You're always booked! Why don't you hire more people already?! JEEZ!

Pricing

Can I get a ballpark estimate?
Do you offer discounts for non-profits?
How much does a website cost?
Is there an additional charge to pay by credit card?
Will you build me a huge site for free?
Will you build us a huge site for in exchange for a link on our site?

Timeline

Can you start right now? I want my site up tomorrow.
How long does it take to build a website?
What's the bottom line? How do I get on your schedule?
Will we be done soon? Are we done? Huh? Huh? Are we?
You're always booked! Why don't you hire more people already?! JEEZ!

RandomFAQs

What’stheDifferenceBetweenCategoriesandTags?

Glad you asked!  We wrote a pretty thorough blog entry about that very thing.

Whatisablog?Howcanablogenhancemybusinesswebsite?

A blog or “weblog” is online journaling that has become widely popular. The tools that spawned from blogging have great features that we see being extremely beneficial to business websites, too. These blogging tools or Content Management Systems (CMS) can really enhance the performance of a website and create ease for the site owner in making basic updates to its content. Fresh content and updated content is key to keeping your visitors coming back and keeping them informed. It allows you to communicate with your customers in a real way. Most CMS tools have a web-based control panel that you can log into and edit or post updates to your site without ever having to mess with complicated code. It can be used to post news, photos, or it can be used to pull in news feeds from other related sites. There are so many possibilities and quite a few platforms to choose from. Consider picking up our book The IT Girls’ Guide to Blogging with Moxie for more in-depth information!