FrequentlyAskedQuestions

In order to best serve you, we’ve rounded up the most common questions and comments that come through our inbox and done our best to answer them as thoroughly as we can right here. If you still have a question that we haven’t answered here, please feel free to drop us a line. We’ll do our best to respond as quickly as possible.

BloggingBasics

What is a blog? How can a blog enhance my business website?

Charity&Donations

Do you offer discounts for non-profits?
Will you build me a huge site for free?
Will you donate a prize or sponsor our charity event?

DesignProcess

Can I manage my own site after you finish?
How long does it take to build a website?
What is this Design Process you keep talking about?
What tools or software do you use to design and build websites?
Will we be done soon? Are we done? Huh? Huh? Are we?

Femmeplates

Do you offer themes for any other platforms?
Do you take special requests? I want a monkey eating Jello Femmeplate!
I bought it, so I can do whatever I want with it, right?
I love this Femmeplate! But, will you change this, this, this, this, this and this?
Wait, wasn't there a free pot holder included with a Femmeplate purchase yesterday?
What are the specs on Femmeplates? What about advertising?
What does "Exclusive" mean? "Non-Exclusive"?
Where do you get your images? Do I own it once I buy the template?
Will you hold a design? What about refunds?

GeneralQuestions

How long does it take to build a website?
I want a web site. Where do I begin? What do I need to know?
What is a blog? How can a blog enhance my business website?
What is Site Migration? Exporting? Importing? Huh?
Why does your site look all crazy?
You're always booked! Why don't you hire more people already?! JEEZ!

Illustration&StockImagery

We want illustrated characters like yours. How does that work?

Maintenance&TechSupport

Can we hire you for maintenance on our existing site? What about just an upgrade?
I can't get to my website! The sky is falling! HELP!

MoxiePolicy

Can I call you anytime? Like right now? Or perhaps at 11pm on a Saturday night?
Can we hire you for maintenance on our existing site? What about just an upgrade?
I can't get to my website! The sky is falling! HELP!
My dog ate my website. Can I have all my files from four score and seven years ago?
My sister's hairdresser's cousin's goldfish just died. Can I have my deposit back?
What tools or software do you use to design and build websites?
Will you build me a huge site for free?
Will you build us a huge site for in exchange for a link on our site?
Will you come to my office? Let's meet over lunch!
You're always booked! Why don't you hire more people already?! JEEZ!

Pricing

Do you offer discounts for non-profits?
How much do you charge for a personal blog design?
How much does a website cost?
I don't see what I need in your packages. Can you still give me a quote?
I'm a small business, so I'd like a website and a blog. How much for that?
What if I want a template or a theme? What if I want to install it myself?
What if I want to blog professionally or make my blog my business? Is there a package for that?
Will you build me a huge site for free?
Will you build us a huge site for in exchange for a link on our site?

Timeline

Can you start right now? I want my site up tomorrow.
How long does it take to build a website?
Will we be done soon? Are we done? Huh? Huh? Are we?
You're always booked! Why don't you hire more people already?! JEEZ!

RandomFAQs

Canwehireyouformaintenanceonourexistingsite?Whataboutjustanupgrade?

We would love to accept every request for assistance that comes our way… we’re helpful girls like that.  If our schedules permit, we’ll do our best to accommodate last-minute requests, but we are usually booked with new design projects and/or maintenance for our existing clients.  There are often talented and knowledgeable support staff provided by both your hosting provider and your content management/blog platform developers. They know their stuff and they work hard for the money. So hard for it, honey.

But, if you’re into DIY, your blog platform/content management system will usually provide documentation and community support forums on their websites.  You may find some resourceful links in our sidebar and we also recommend the talented programming services of Media Girl. They’re the cat’s pajamas.

WhatifIwanttoblogprofessionallyormakemyblogmybusiness?Isthereapackageforthat?

Why yes, there is!  Our Pro Blog Package may be right up your alley!  A professional blog is any blog that is authored by someone who considers themselves a professional blogger and/or any blog that’s intent is to generate significant income in some capacity, either via self-promotion, sponsorship or advertising.  A professional blog generally showcases the blog as the primary focal point of the site.  Our Pro Blog Package includes all the goodies from the Personal Package, but also bundles in extra pages and features specific to those blogging for income or promotion.  We reserve the right to determine what constitutes a Pro Blog.

Whattoolsorsoftwaredoyouusetodesignandbuildwebsites?

If you were expecting magic or fairy dust, we don’t blame you, but we’re sorry to disappoint.  tongue wink We’re old friends with the Adobe Creative Suite, which includes Photoshop and Illustrator, our two main tools.

For development of HTML and CSS, once in a while, one of us will bust out an old basic text editor like Homesite, but most of the time we write our markup with plain ol’ Notepad.  Neither of us uses Dreamweaver, Frontpage or anything like that.  In fact, we avoid them at all costs.  It just bloats the code like bad PMS.  We like to keep it simple.

To manage the content on our websites, we use a variety of blog platforms, content management and services, but our favorites are Wordpress and Expression Engine.

For hosting, we like HostMonster and Hosting Matters, but there are others listed in the FAQ sidebar that you might prefer.

That’s about it!