FrequentlyAskedQuestions

In order to best serve you, we’ve rounded up the most common questions and comments that come through our inbox and done our best to answer them as thoroughly as we can right here. If you still have a question that we haven’t answered here, please feel free to drop us a line. We’ll do our best to respond as quickly as possible.

BloggingBasics

What is a blog? How can a blog enhance my business website?

Charity&Donations

Do you offer discounts for non-profits?
Will you build me a huge site for free?
Will you donate a prize or sponsor our charity event?

DesignProcess

Are we done yet? Are we? Are we done? Huh? Huh? Are we?
Can I manage my own site after you finish?
How long does it take to build a website?
What is this Design Process you keep talking about?

GeneralQuestions

How long does it take to build a website?
I want a web site. Where do I begin? What do I need to know?
What is a blog? How can a blog enhance my business website?
What is Site Migration? Exporting? Importing? Huh?
Why does your site look all crazy?
You're always booked! Why don't you hire more people already?! JEEZ!

Illustration&StockImagery

We want illustrated characters like yours. How does that work?

Maintenance&TechSupport

Can we hire you for maintenance on our existing site? What about just an upgrade?
I can't get to my website! The sky is falling! HELP!

MoxiePolicy

Can I call you anytime? Like right now? Or perhaps at 11pm on a Saturday night?
Can we hire you for maintenance on our existing site? What about just an upgrade?
I can't get to my website! The sky is falling! HELP!
My dog ate my website. Can I have all my files from four score and seven years ago?
My sister's hairdresser's cousin's goldfish just died. Can I have my deposit back?
Will you build me a huge site for free?
Will you build us a huge site for in exchange for a link on our site?
Will you come to my office? Let's meet over lunch!
You're always booked! Why don't you hire more people already?! JEEZ!

Pricing

Do you offer discounts for non-profits?
How much do you charge for a personal blog design?
How much does a website cost?
I don't see what I need in your packages. Can you still give me a quote?
I'm a small business, so I'd like a website and a blog. How much for that?
What if I want a template or a theme? What if I want to install it myself?
What if I want to blog professionally or make my blog my business? Is there a package for that?
Will you build me a huge site for free?
Will you build us a huge site for in exchange for a link on our site?

Timeline

Are we done yet? Are we? Are we done? Huh? Huh? Are we?
Can you start right now? I want my site up tomorrow.
How long does it take to build a website?
You're always booked! Why don't you hire more people already?! JEEZ!

RandomFAQs

Howmuchdoesawebsitecost?

Everyone has a different definition of “a simple website"or “just a blog”.  One person might assume a “simple website” includes 5 pages, a contact form and a gift certificate to BestBuy.  While another person might think a simple website is just a one-page deal.  It’s tricky for us to give you a ballpark without some indication of what you expect. 

We don’t have a set-in-stone price list for several reasons. Your needs are not the same as the next guy, nor his the same as the nice lady before him. Everyone wants something a little bit different. The Moxie Girls™ being able to accommodate those needs is the reason you’re here. 

If you provide us with important details about what you want from your website, such as what the site is for, how much content and what type, if you need a logo, etc., then we can provide you with a detailed estimate for your individual project… with pleasure!  Why don’t you peruse our packages to get an idea of where to start. If you’re interested, just fill in that handy Request for Proposal (RFP) and you’re on your way.

Here are some other helpful links to help you in your budgeting decisions:


Ican’tgettomywebsite!Theskyisfalling!HELP!

Sometimes the Internet gets a little kooky: your site goes offline or you can’t access your email and that can make one… we’ll say “tense”.  We’ve soooooo been there!  But chances are it’s not a result of something we’ve done or anything that we can fix, especially at midnight on Sunday.  So, if your site is offline, you’re not getting your email or your mother-in-law just showed up unannounced on your doorstep, please submit a support ticket with your hosting provider (the people who manage the servers where your site lives), not your designers (that’s us).  Of course, if you do have an urgent issue that we can help with (or you just don’t know), please don’t hesitate to contact us.

Idon’tseewhatIneedinyourpackages.Canyoustillgivemeaquote?

It sounds like you need a custom estimate! If your project doesn’t fall into one of our packages, please fill out the Request for Proposal (RFP) for as thoroughly as possible, checking off the add-ons you’d like and filling in the comment area with the details of your project.  We will contact you with any questions we may have. Please allow up to 5-7 business days for a completely custom estimate.